Working with resistance

Mobilise change and make it stick 

Need:

Change initiatives seem to start with a grand proclamations and rousing speeches.  But once work commences they seem to slow down, stall or stop completely because of ‘people issues’. Each new project develops innovative new carrots and sticks to deliver the outcome – but nothing ever seems to stick. 

Solution

People don’t resist change – they resist being changed. Change resistance is a natural process and not one motivated necessarily by malice or enemy action. To mobilise change and make it stick it is critical  to work with people and actively manage the three core human factors (Head, Heart and Hand)  whenever something new is introduced.

Aims

  1. To help delegates understand people don’t resist change – they resist being changed.
  2. To help delegates understand that reversion will always occur unless 3 critical human factors are resolved. 
  3. To allow delegates to practice using tools help people people choose to change how they think, feel and behave.

Outcomes

At the end of the event the delegate will:

  1. Undertaken how the human factors of emotion, logic and behaviour can cause change to be non-sustainable.
  2. Understand the techniques that can be used to help people choose to change on the three levels.
  3. Be able to apply a series of tools that will help mobilise change and make it stick.

For practical and sustainable outcomes to be achieved, and to ensure a return on investment, the delegate should be in a position to practice and apply learning once back at the work place.

Delegate Specification

The delegate must have completed the Working with change programme prior to attending this event.

The delegate must have completed the Working with people programme prior to attending this event.

Pre-work

No pre-work is necessary.

Course Theory

  • Change Spectrum
  • 3D Me model
  • Y-Curve
  • Buckets and Balloons